Open to PM / BA roles & freelance — Mumbai / Remote

Product Manager · Business Analyst

I turn ambiguous problems
into structured,
shipped products.

4+ years delivering enterprise SaaS products with AI-powered automation. PSM & PSPO certified, with hands-on UI/UX design in Figma and AI-powered product building.

PSM I · PSPO I · Enterprise SaaS · AI-first workflows

Tirth Thaker, Product Manager and Business Analyst, Mumbai
Tirth Thaker — Mumbai, IN · UTC+5:30 PSM I + PSPO I · Scrum.org
0Years in SaaS
0Conversion uplift
E2EProduct lifecycle
0Enterprise clients
0Certifications
PSM+PSPOScrum certified

01 — About

Structure out of ambiguity.

Tirth Thaker in Mumbai
Mumbai, IN

I believe great products are built at the intersection of user empathy, business clarity, and technical feasibility. My approach starts with deep discovery — understanding the "why" before writing a single requirement. I bring structure to chaos: whether it's a vague stakeholder ask, a legacy workflow, or a greenfield feature — I translate it into clear user stories, acceptance criteria, and delivery-ready plans.

01

What I do

Define product roadmaps, write user stories & acceptance criteria, prioritize backlogs, coordinate with engineering & QA, and drive end-to-end delivery.

02

How I work

Agile-first — Scrum, Kanban, sprint planning, backlog grooming, retrospectives, OKR tracking. Data drives every decision.

03

AI & automation

ChatGPT, Claude, Gemini, prompt engineering, Python automation, and analytics to drive smarter product decisions.

02 — Experience

Where I've shipped.

Enterprise Software Company

Business Analyst – Product Management

  • Manage business analysis and product support for enterprise software solutions across technology domains
  • Gather & translate business, functional, and client requirements into clear documentation, user stories, use cases, and acceptance criteria
  • Collaborate with product, engineering, QA, UX, implementation, and client stakeholders to define features and support release execution
  • Drive backlog prioritization, sprint planning, requirement clarification, and documentation governance in Agile environments
  • Conduct requirement workshops, discovery sessions, solution walkthroughs, and UAT coordination
  • Synthesized client feedback, product analytics, and gap analysis to define and prioritize a quarterly improvement backlog, reducing post-release defect rates
  • Leveraged AI tools (LLM-based assistants, prompt engineering) to accelerate requirement drafting, user story generation, and sprint documentation
  • Designed and maintained product dashboards using BI tools to track KPIs, feature adoption, and sprint velocity across releases
  • Supported REST API integration testing using Postman, bridging the gap between business requirements and technical implementation

Selected outcomes

  • Delivered enterprise solutions for major banking, telecom, government, and large enterprise clients
  • Improved quality of functional documentation and UAT coordination for smoother cross-team alignment
  • Supported enhancement planning and product benchmarking using industry-standard tools and frameworks
  • Strengthened stakeholder communication enabling faster decision-making and requirement closure

Consumer Digital Platform

Product Manager Intern

  • Supported product strategy, MVP planning, and feature definition for a B2C travel platform
  • Conducted market research, competitor analysis, user analysis, and feature benchmarking
  • Designed wireframes and prototypes in Figma to improve search, discovery, and booking flows
  • Tracked product performance using Zoho Analytics for data-driven decisions
  • Recommended UX improvements contributing to a 25% reduction in booking drop-off
  • Conceptualized an AI-based travel assistant for personalized itinerary recommendations

03 — Impact

Measured, not claimed.

25% fewer booking drop-offs

Data-driven UX improvements during product internship.

On-time enterprise releases

Delivered across banking, telecom & government sectors.

Fewer rework cycles

Structured documentation, user stories & acceptance criteria.

Faster stakeholder decisions

Improved alignment & communication frameworks.

04 — Skills

The toolkit.

Product Management

Product Roadmap · Product Strategy · MVP Definition · Backlog Prioritization · GTM Strategy · OKRs & KPIs · A/B Testing · Product Analytics

Business Analysis

BRD / FRD / SRS · User Stories · Acceptance Criteria · UAT · Gap Analysis · Process Mapping · Stakeholder Management

UI/UX & Design

Figma · Wireframing · Prototyping · User Research · UX Flows · Design Systems

Agile & Delivery

Scrum · Kanban · Sprint Planning · Retrospectives · Release Management · Jira · Confluence

AI & Automation

ChatGPT · Claude · Gemini · Prompt Engineering · Python · Workflow Automation

AI Product Building

Lovable AI · Emergent AI · Replit · GitHub Copilot · Notion AI

Data & Tools

SQL · Tableau · Power BI · Zoho Analytics · REST APIs · Postman

AI-enabled product thinking

Hands-on experience integrating AI tools into the product workflow — using LLMs for requirement drafting, sprint planning acceleration, competitive analysis, and workflow automation. Familiar with ChatGPT, Claude, Gemini, and prompt engineering for PM use cases. Built AI-powered solutions in national-level hackathons on Google Cloud. Experienced with Lovable AI, Emergent AI, and Replit for rapid dashboard and product prototyping.

05 — Projects

Built under pressure.

AI-Powered Product Solutions

Built AI-powered solutions using Generative AI and Google Cloud in national-level hackathons. Rapid prototyping and cross-functional collaboration.

Rapid Prototyping & Innovation

Delivered end-to-end product concepts under time constraints — from ideation to working demos for industry judges.

06 — Credentials

Credentials.

  • Professional Scrum Master (PSM I)Scrum.org
  • Professional Scrum Product Owner (PSPO I)Scrum.org
  • Anthropic Claude AI CertificationAnthropic
  • Certified Product ManagerPendo
  • AI for Product ManagementCoursera
  • Data VisualizationCoursera

07 — Education

Education.

  • B.Tech in Information TechnologyK J Somaiya College of Engineering · CGPA 8.30 / 10.0 · 2018–2022
  • Higher Secondary Certificate (HSC)VidyaMandir Prashala, Miraj · 84.46% · 2017–2018

08 — Services

What I can help you with.

01

Documentation Sprint

Need clean BRDs, FRDs, user stories, or acceptance criteria fast? I deliver structured docs ready for dev handoff.

Hire on Fiverr ↗

Most booked

02

Product Discovery

Unclear requirements or a new product idea? I run structured discovery workshops to define scope, personas, and MVPs.

Book on Topmate ↗

03

AI Workflow Audit

Want to reduce manual effort using AI/automation? I audit your workflows and recommend practical AI tools.

Start on Contra ↗

09 — Reading the market

Signals I'm tracking.

Fetching latest…

Feed temporarily unavailable — here's what I'm thinking about instead. See my LinkedIn for current commentary.

"Artificial intelligence is the new electricity — it will transform every industry."

Andrew Ng

"Fall in love with the problem, not the solution."

Marty Cagan

"Any sufficiently advanced technology is indistinguishable from magic."

Arthur C. Clarke

"AI is one of the most important things humanity is working on."

Sundar Pichai

"The best way to predict the future is to invent it."

Alan Kay

10 — Connect

Let's build something great together.

Open to product strategy, business analysis, AI-driven development, or collaboration opportunities.

tirththaker2022@gmail.com Download Resume